1.  The prices quoted on our website or price list are ex-Sivakasi, meaning that freight from Sivakasi to your location is to be borne by you.

2.  The freight or transport charges escalate on a day-to-day basis up to Diwali. It is always better to place your order well in advance and ensure the safe receipt of goods well before Diwali.

3.  Packing of your order will take place only after the receipt of full payment for your goods, according to the serial number of such fully paid orders.

4.  Once the goods are packed, they will be delivered to the transport company, and a lorry receipt or acknowledgment from the transporter will be sent to you via WhatsApp. Such a lorry receipt or acknowledgment will always indicate both origin and destination phone numbers, the number of packages booked, the identification marks of the packages, and the name of the receiver.

5.  It is your duty to follow up with the transporter once the goods are in their hands, ascertain their arrival at the destination, and take delivery as soon as the material reaches your city or town. If you delay taking delivery immediately upon its arrival, the transporter will accumulate subsequent arrivals over your goods, and you may face a delay in delivery until the goods on top of yours are cleared.

6.  There are chances of mis-delivery of packages with identical or common names. For example, a package or carton bearing the name “S. Bala” may be delivered to you if there is another carton bearing the same name transported by another company or shop. You should always take due care to ensure you are receiving the correct carton. This problem arises in situations where you delegate someone else to take delivery of your package or carton from the transport company.

7.  The Explosives Rules permit the purchase and storage of up to 100 kg of fireworks without a license for personal use. If you wish to buy more than this quantity, you can place an order in the name of another member of your family or a friend for whom you are buying the goods. In that case, you should provide the name of the said person and their Aadhar card.

8.  No exchange or return of the products.