1. The prices quoted on our website or
price list are ex-Sivakasi, meaning that freight from Sivakasi to your location
is to be borne by you.
2. The freight or transport charges
escalate on a day-to-day basis up to Diwali. It is always better to place your
order well in advance and ensure the safe receipt of goods well before Diwali.
3. Packing of your order will take place
only after the receipt of full payment for your goods, according to the serial
number of such fully paid orders.
4. Once the goods are packed, they will be
delivered to the transport company, and a lorry receipt or acknowledgment from
the transporter will be sent to you via WhatsApp. Such a lorry receipt or
acknowledgment will always indicate both origin and destination phone numbers,
the number of packages booked, the identification marks of the packages, and
the name of the receiver.
5. It is your duty to follow up with the
transporter once the goods are in their hands, ascertain their arrival at the
destination, and take delivery as soon as the material reaches your city or
town. If you delay taking delivery immediately upon its arrival, the
transporter will accumulate subsequent arrivals over your goods, and you may
face a delay in delivery until the goods on top of yours are cleared.
6. There are chances of mis-delivery of
packages with identical or common names. For example, a package or carton
bearing the name “S. Bala” may be delivered to you if there is another carton
bearing the same name transported by another company or shop. You should always
take due care to ensure you are receiving the correct carton. This problem
arises in situations where you delegate someone else to take delivery of your
package or carton from the transport company.
7. The Explosives Rules permit the
purchase and storage of up to 100 kg of fireworks without a license for
personal use. If you wish to buy more than this quantity, you can place an
order in the name of another member of your family or a friend for whom you are
buying the goods. In that case, you should provide the name of the said person
and their Aadhar card.
8. No exchange or return of the products.